Privacy Policy
1.1 We are committed to safeguarding the privacy of our platform users; in this policy we explain how we will treat your personal information.
1.2 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our platform. By using our platform and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
We may collect, store and use the following kinds of personal information:
1. Information about your computer and about your visits to and use of this platform including (your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and platform navigation paths).
2. The information you provide to us upon registration on our platform, which completes your profile, includes (your email address, first name, age, gender, phone number, and your interests), additionally, the number of children using the account along with their names, genders, ages, and interests.
3. Information that you provide to us for the purpose of subscribing to our email notifications and/or Whatsapp notifications and/or newsletters (including your name, your email address and phone number).
4. Information that you provide to us when using the services on our platform, or that is generated in the course of the use of those services including (the timing, frequency and pattern of service use).
5. Information relating to any purchases you make of our services or any other transactions that you enter into through our platform (including your name, address, telephone number, email address and bank card details).
6. Information that you share on our platform including (your username, your profile pictures and the content of your posts).
7. Information contained in or relating to any communication that you send to us or send through our platform including the communication content and metadata associated with the communication.
8. Any other personal information that you choose to send to us.
Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
3.1 Personal information submitted to us through our platform will be used for the purposes specified in this policy or on the relevant pages of the platform.
3.2 We may use your personal information to:
1. Manage our platform and business.
2. Personalize our platform for you.
3. Enable your use of the services available on our platform.
4. Provide you services purchased through our platform.
5. Send statements, invoices and payment reminders to you, and collect payments from you.
6. Send you non-marketing commercial communications.
7. Send you email notifications that you have specifically requested.
8. Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter).
9. Send you marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you, by post or, by email or similar technology (you can inform us at any time if you no longer require marketing communications).
10. Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information).
11. Deal with enquiries and complaints made by or about you relating to our platform.
12. Keep our platform secure and prevent fraud.
13. Verify compliance with the terms and conditions governing the use of our platform including (monitoring private messages sent through our platform private messaging service).
3.3 The published personal information will be used in accordance with the licence you grant to us.
3.4 Your privacy settings can be used to limit the publication of your information on our platform, and can be adjusted using privacy controls on the platform.
3.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
3.6 All our platform financial transactions are handled through our payment services provider, Tap Payments You can review the provider's privacy policy at [https://www.tap.company/ar-qa/privacy]. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our platform, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
4.1 We may disclose your personal information to (any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors) insofar as reasonably necessary for the purposes set out in this policy.
4.2 We may disclose your personal information to any member of our group of companies this means (our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.3 We may disclose your personal information:
(a) To the extent that we are required to do so by law.
(b) In connection with any ongoing or prospective legal proceedings.
(c) In order to establish, exercise or defend our legal rights including (providing information to others for the purposes of fraud prevention and reducing credit risk).
(d) To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.
4.4 Except as provided in this policy, we will not provide your personal information to third parties.
5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
5.2 Personal information that you publish on our platform or submit for publication on our platform may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
5.3 You expressly consent to the processing and transfer of the personal information outlined above.
6.1 This Section, sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 Without prejudice to the provisions of Section 6.2, we will generally delete all personal data after one year of inactivity in your account
6.4 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:
(a) To the extent that we are required to do so by law;
(b) If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
7.1 We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
7.3 All electronic financial transactions entered into through our platform will be protected by encryption technology.
7.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.5 You are responsible for keeping the password you use for accessing our platform confidential; we will not ask you for your password (except when you log in to our platform).
8.1 We may update this policy from time to time by publishing a new version on our platform.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
8.3 We may notify you of changes to this policy [by email or through the private messaging system on our platform].
9.1 You may instruct us to provide you with any personal information we hold about you.
9.2 You may access, update, and delete the personal information you provide in your account as you require.
9.3 We may withhold personal information that you request to the extent permitted by law.
9.4 You may instruct us at any time not to process your personal information for marketing purposes.
9.5 In practice, you will usually expressly agree in advance to our use of your personal information for marketing purposes,
10.1 Our platform includes hyperlinks to, and details of, third party platforms.
10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
12.1 This platform is owned and operated by TAHSEEN ENTERTAINMENT W.L.L
12.2 We are registered in Qatar under registration number 205612 and our registered office is at Doha - Qatar.
12.3 You can contact us by writing to the business address given above, or by using our platform contact form, or by email to Contact@tahseenkids.com,or by telephone on [+97430300686].